As new forms of communication are developed, it’s safe to assume that someone will find a way to use them for harassment. Facebook is no exception. In the third quarter of 2024, Facebook took action on 7.6 million pieces of content connected to bullying or harassment. With this level of prevalence, it’s important that all users are aware of harassment on Facebook and effective response methods.
What is Harassment on Facebook?
Meta has outlined what they consider to be harassment on Facebook and their other platforms. This includes any posts, comments, pages, and groups that are conducting in a manner that is intended to cause distress.
They differentiate their protections between public and private persons on the platform. This is to allow commentary on public figures that is often critical, such as news discussions of politicians. Some of these judgements would be harsh and unwarranted toward private individuals, leading to stricter restrictions on content posted about these users.
What is Facebook’s Stance on Harassment?
Bullying and Harassment are explicitly prohibited according to Facebook’s Community Standards. Violations of these guidelines should be reported to Facebook’s system administrator. What Facebook considers harassment varies based on the individual. Minors are more protected than adults, and private individuals are more protected than public figures.
According to Meta, there is a four-tier system to determine what behavior is considered harassment depending on the target. Each tier adds increased protection.
- Tier One. This tier includes protections that are applicable to all Facebook users, regardless of age or social status.
- Tier Two. These added protections apply to all minors, private adults, and limited scope public figures (activists, journalists, or involuntarily famous individuals).
- Tier Three. These protections are in place for private minors, private adults, and minor public figures who became famous involuntarily.
- Tier Four. This tier adds additional protections that only apply to private minors.
How does Facebook Help Harassment Victims?
Meta offers a number of features to help users combat bullying and harassment on Facebook. Within the safety center, there is a hub dedicated to combatting these issues with specific guidance for teens, parents, and educators.
The advice listed within the prevention hub is consistent with the recommendations of our experts.
- Don’t engage the harasser, both in retaliation and compliance,
- Don’t struggle alone. Talk with a trusted member of your support system.
- Document the harassment. This will help support your case against the harasser.
How can You Prevent Harassment on Facebook?
The best way to combat harassment on Facebook is by taking measures to prevent it before it begins. Luckily, there are practices that can help you safely navigate the platform and mitigate the chances of being targeted by harmful conduct. Here’s what our experts suggest.
- Keep Your Account Private. This step will make it more difficult for a harasser to reach you on Facebook. Unless you are using your profile for commercial purposes, it’s best to keep it private.
- Be Selective with Your Friends. Piggybacking off the last suggestion, you should also vet your friends on Facebook. Having a high friend count can be alluring and feel like a reflection of your status. However, it’s best to limit it to people you know and trust.
- Avoid Oversharing. It’s still possible that you could be harassed online without oversharing. However, the perpetrator will have less to try to harm you with. It’s always advised to avoid sharing personal information online.
- Don’t Retaliate. If someone has already tried to harass you on Facebook, don’t respond. Most harassers are simply looking to get a reaction from their target. If you don’t give them this satisfaction, they will likely move on.
What Can You Do if You’re Facing Harassment on Facebook?
Unfortunately, harassment on Facebook can be targeted at anyone. Some groups are at higher risk than others, as displayed by the tier protection system. It’s important for all users on the platform to understand the steps you can take to respond to harassment on Facebook.
Document the Harassment
You will want proof of the harmful conduct that has been waged your way. You should document the entirety of the interaction. Take screenshots of the harasser’s profile and any posts, comments, messages, or content that was involved.
Include timestamps so you can accurately reconstruct a timeline of the harassment. Make sure to save your evidence and store it in a secure location. You should assign names to the files that help you easily determine the evidence it contains.
Unfriend the Person Harassing You
If the harassment is coming from someone on your Facebook friends list, you should unfriend them. To do this:
- Open their profile.
- Tap “Friends” at the top of the profile.
- Select “Unfriend” and click confirm.
It’s important to note that our experts advise against blocking the user until after you’ve completed your investigation. Blocking can result in the deletion of crucial evidence.
Reporting Harassment on Facebook
If it can be shared on Facebook, there’s likely a way it can be used for harassment. Likewise, there is a way for you to report it to the platform administrator. Profiles, posts, groups, comments, ads, hashtags, and more can all be reported for harassment. Each form of content on Facebook has a slightly unique process for reporting. They differ to some extent, but most consist of some variation of the following steps.
- Open the content that is being used to conduct harassment.
- Look for three dots or a drop-down arrow denoting the “Options” menu.
- Select the “Report” option and choose the most accurate reason for your report.
- Submit your report to Facebook.
Notify Law Enforcement
You should also report the Facebook harassment to law enforcement. Begin by filing a report with your local police squad. You can do this in person at the station, and some accept reports online or over the phone. If you feel an immediate threat to your safety, call 9-1-1.
Next, you should notify the FBI. They are the national agency responsible for handling cybercrime and don’t face the jurisdictional limitations of local police. You can file a complaint with the FBI by visiting your local field office or online though the Internet Crime Complaint Center (IC3).
Can You Take Legal Action Against Your Facebook Harasser?
Yes, there are legal avenues for you to combat harassment on Facebook. You may be able to acquire court appointed protective orders to halt the harassment. However, these are only achievable and enforceable if you know the identity of the perpetrator.
Depending on the severity of the case, you may be able to sue your harasser for damages for the harm they’ve caused. Civil harassment cases are typically fought on the grounds of defamation or intentional infliction of emotional distress. Like protective orders, you need to know the harasser’s identity to pursue litigation.
It’s important to note that the content of this section is not legal advice and should not be taken as such. You should consult an attorney in your area who specializes in cybercrimes to discuss your local laws and legal options.
Further Support for Victims of Harassment on Facebook
Additionally, there are support and guidance resources that can be beneficial to victims of online abuse like harassment on Facebook. They can discuss options, help victims plan their next steps, or simply lend an ear to their problem. The following outlets are some of the places victims can turn to for help.
- Right To Be. Founded in 2005 as a platform against street harassment, Right To Be has expanded into an international movement tackling all forms of harassment. This includes their Heartmob platform, a service for online harassment victims. They have educational guides and support for victims and bystanders.
- Cyber Civil Rights Initiative. This non-profit specializes in crimes related to non-consensual intimate image abuse and cyber harassment. They provide a 24/7 crisis center, legal guidance, and support in removing harmful content.
- Pen America Online Harassment Field Manual. This manual is a one-stop shop for all things online harassment. The guide provides educational material for victims, allies, and employers and advises on prevention, response, and recovery.
- Cybersecurity Professionals. These experts can help you uncover evidence that would be accessible to the average internet user. This can include tracking down the identity and location of an anonymous Facebook harasser.
If you are ever faced with harassment on Facebook, remember that you can count on Cyber Investigation Inc. You can reach our Helpline any time to connect with one of our specialists and begin your road to recovery.